Frequently Asked Questions

Integrity Restoration Frequently Asked Question

Drying can take anywhere from 3-5 days depending on the severity of the loss and what materials were affected.

This will need to be taken up with the insurance company. What I have seen done before is they will ask for the last few months and the current one and do a comparison and find your average then reimburse you from there.

This depends. If we are in the drying process and discover any sort of microbial growth, we notify you and suggest you have a mold test done. During this time, a licensed mold assessor will come out and preform a test. Which you will have to pay for out of pocket but can be reimbursed for from the insurance company as long as you have an invoice or receipt. If we get a mold report stating remediation is needed we will then schedule that with you. Once we are done there and have a clearance test we will then be able to move into the repair process.

The crew will arrive and set up a containment in the area they need to work in. Once that is up they will then start the demo and move into cleaning. They will also have to set up some air scrubbers until the job have past the clearance test. Once this is done they come back and collect the equipment and take down any continent they had up. They may leave some plastic up if necessary but that will be removed during the repairs.

No, you will have to stay out of it until we have a passing posttest. If you breach the containment for any reason this may cause cross contamination and you have the chance of the mold contaminating unaffected areas in your home. You also run the risk of a failed posttest and we will have to test again and that is an additional charge.

This changes with each customer. It will all depend on WHAT we have to remediate. If we are taking bedrooms and whole kitchens and bathrooms out we recommend trying to get ALE approved. They must of course have this coverage in their policy. Another reason to move out of the home temporarily would be if they have server allergies or health concerns. We find people will small children prefer to stay out of the home.

Now is we are only doing one bathroom and they have another one then we suggest staying in the home. ALE – alternative living expenses

Yes, we are full service and fully licensed.

You will need to contact your adjuster to inform them and make sure you have coverage in your policy that covers the damages. If you do then you will need to document all damages and submit to the insurance carrier.

We will send in all necessary documents, but you will still be responsible for setting the claim up and also talking with them. They are going to want to ask you questions. We also like to mention them reaching out to the mortgage company as well.

This is typically done by the field adjuster who comes out and has not seen the entire extent of the damages and they want to wave a check in the HO face in hopes to get the claim done quickly and cheap. I always tell the customer this and I also tell them to NOT spend it because in the end they will deduct that amount and they will owe us that balance.

You will pay your deductible at the end once the work is completed.

The reconstruction starts once we have approval and funds from the carrier.

No, we do not start the reconstruction until we approval and funds from the carrier.

Once we have the adjusters worksheet and have the budget approved for the job, your project manager will tell you the amount of money you have towards flooring and paint.

This is for our time spent scoping, writing, and negotiating your estimate. We will not collect the cancellation fee unless we have your estimate approved.

Yes, you can! We always recommend upgrading if you have the means too. Talk to your project manager for more information and the process of it.

Each job differs in timeline. Waiting for the funds is the longest process.

Speak with the Construction Supervisor and your Project Manager, they will work out a retail estimate if needed and will discuss your other options.

Call the office and we will discuss doing an estimate.

Mold remediation focuses on getting mold levels back to normal, natural levels. Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. To learn more about our mold remediation process.

Scrub the surface mold stains from walls and wood trim with a mixture of one quart water and 1/2-cup bleach mold cleaner to kill the mold. Use a soft brush and work until signs of the mold disappear. After scrubbing the surfaces, allow the bleach solution to continue to penetrate the surfaces and dry.

When you find mold growing in your home, sound the alarm and get rid of it fast. Delay can mean extensive and costly remediation and repairs. On average, professional mold remediation costs $500 to $6,000 — but the price can soar into the tens of thousands if the problem is severe.

Whenever there is a water leak, you risk creating a habitat suited for mold growth, so it’s best to have leaks fixed on time. Furthermore, if leaks occur in hard-to-reach areas, like inside your walls, you should call a mold remediation professional to inspect it and nip any mold growth in the bud.

Even after professional mold remediation, mold can still come back given the right conditions. Once mold removal has taken place, you may feel relieved, but it’s important to learn from the mold outbreak. You should take the necessary measures to prevent the mold from returning.

Living in Your Home During Mold Remediation The safest option is for you to leave the property during the duration of the project. Many mold removal and remediation companies will recommend that you leave the property, especially if multiple rooms and hallways are affected.

Because of the risks that come with mold exposure, it can be unsafe to sleep in a house with mold, particularly in the affected areas because you put yourself at risk of mold allergies. This becomes especially concerning if you are sensitive to the mold. When mold grows indoors, it can often be found in the bathroom.

Mold professionals seal off the work area, often using plastic sheeting, so that mold spores do not become dispersed throughout the home. Mold professionals use expensive, professional equipment such as HEPA air scrubbers, HEPA vacuums, commercial-strength dehumidifiers, etc.

Vinegar. White distilled vinegar is an affordable, natural solution to removing black mold. Its antibacterial acidic characteristics are exactly what you need to get the job done. Pour the undiluted vinegar into a spray bottle to apply to the area, or just go for it and pour that vinegar right onto the mold stains.

You can sell a house as-is with mold, however you must disclose. When in doubt, just disclose! … When selling a house with mold as-is, the most likely buyer will be a cash buyer. Lenders typically will not lend on houses with mold.

Mold can affect the appraisal value of a home. For some buyers, this is a good thing because it makes a home more affordable. But if you’re hoping to move into a home in excellent condition, don’t make an offer on a home with mold until you’ve had an independent appraisal.

A musty smell is a good indicator that mold is growing in your home. The smell of mold feels earthy, like rotting leaves or decaying wood in a dense, damp forest. If you think there’s mold in your walls, get on your hands and knees and smell the electrical outlets.

Vinegar truly is better than bleach at killing mold. … In most cases, “a background level of mold spores will remain†after the application of bleach. “Bleach only kills surface mold, not the membrane underneath,†according to ServiceMaster. “That means the mold will grow back.

Removing all mold spores from your home is nearly impossible. … So, to answer your question, dehumidifiers do NOT kill mold, but they do prevent it by reducing humidity. If you have a mold problem in your home, don’t wait. Mold spreads as long as it has a water source.

Although it is designed to be applied directly to mold and mildew prone surfaces, any existing mold and/or mildew on the surface should be removed before priming and painting. This will ensure best results. Wash the area with a mildew remover, rinse with water and allow to dry before priming.

Mold does not dry out and die but remains inactive for a while if moisture is not available. This means that it can still grow back and multiply when it is exposed to any sources of moisture. Professional mold remediation and moisture control help to keep mold at bay.

If you didn’t see the problem first-hand during the inspection, then you can always have your realtor ask the seller to give you some additional time in the home so a certified mold removal technician can conduct a thorough mold testing and mold inspection to give you an estimate for how much it will cost to get rid of …

The Process of Mold Remediation The Environmental Protection Agency (EPA) notes that any moldy areas less than 10 square feet (about 3 feet by 3 feet) can be remediated by the homeowner. Beyond that, you may want to talk to a mold remediation contractor.

Dangers of Mold Sneaking Into the Home The CDC, or the Centers for Disease Control and Prevention, warns about the dangers of living with mold in the home: Respiratory tract symptoms that include coughing, wheezing, and swelling of the throat. Those who have asthma and allergy problems are especially at risk.

No, it is not safe to sleep in a bedroom with mold. Indoor mold of any exposure is worrisome, but mold in the bedroom is especially so, simply due to the number of hours you spend in your bedroom breathing it in while you sleep. Beyond the immediate allergy symptoms, mold exposure often cause sleep issues, too.

Mold does not always have a strong smell but when it is present, it’s often described as musty. Others have described mold smelling earthy, meaty or resembling the odor of wet socks or rotten wood. For many homeowners, the smell is unpleasant and pungent.

Spahr. Symptoms of mold exposure may include headache, sore throat, runny nose, coughing, sneezing, watery eyes and fatigue. In those with asthma, asthma attacks can occur. In those with impaired immune systems, serious infection can occur.

Yes! The mold in your basement can affect the quality of the air upstairs in your home. Mold spores will travel thru the air and work their way to the upstairs even if you have the air circulation system turned on.

Homeowners insurance covers mold damage if a “covered peril” caused it. … Home insurance covers mold if a “covered peril” caused the damage. In that case, your home insurance policy will likely pay for mold removal, repairs and clean-up.

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